How BrokerOS handles SMS messaging data.

Information we collect

In connection with our communications with you, we may collect:

• your name, business phone number, and business email address;
• your brokerage or company name, office location, and professional role;
• records of your consent to receive SMS messages; and
• your messaging and communication history with us.

How we collect your information

We collect your information directly from you, such as when you speak with us by phone, complete a form, or contact us. We may also collect business contact information from publicly available professional sources, such as brokerage websites, professional directories, and licensing records.

How we use your information

We use your information to:

• contact you by phone, email, or SMS, including follow-ups to our phone calls and voicemails;
• send you information you request about BrokerOS;
• respond to your questions and schedule calls or demonstrations;
• provide updates and relevant content based on your preferences; and
• operate our business, including keeping records of consent and opt-out requests.

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. See the SMS Terms and Conditions for more on the opt-out process.

To whom we disclose your information

Consumer personal data, including phone numbers and SMS consent data, is not sold, shared, or transferred to external organizations except as necessary to provide contracted services, and never for those organizations' own use. Data may be disclosed only when strictly necessary for non-marketing service providers acting on our behalf to support essential service delivery, legal compliance, or security and fraud prevention.

Any service provider that assists in delivering contracted services may use personal data only as needed to perform those services, not for its own purposes. No disclosure under this policy is used for marketing. We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.

Protection of information

We use administrative, technical, and physical safeguards to protect consumer data from unauthorized use, disclosure, or sharing. Access to consumer data is limited to authorized personnel with a business need, and controls are maintained to help prevent unauthorized access and misuse of consumer information.

Updates

We may periodically update this policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice prior to the change becoming effective. We encourage you to periodically review this policy for the latest information about our privacy practices.

How to contact us

You may contact the message sender with any privacy or messaging questions. You can reach us by texting the word HELP to +1 (469) 884-1992, or contact us directly at [email protected] or +1 (469) 884-1992.